Privacy Policy
Playmaker App · Last updated: June 2026
We take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your information.
Short version: We collect only what's needed to run the platform, we never sell your data, and you can delete your account at any time from within the app.
1. Data We Collect
Account Info (required)
Email address, display name, username, avatar photo.
Player Profile (optional)
Full name, position, height, weight, jersey number, preferred foot, draft visibility preference.
Team Data (optional)
Team name, city, logo, company name, biography, team slug.
Tournament Data (when organising)
Tournament name, location, format, schedule, match results, scores, fixtures.
Usage Data (automatic)
App interactions and feature usage patterns. No keystroke logging.
Device Info (automatic)
Device type, OS version, push notification token.
We do not collect your GPS location, microphone input, camera feed, or contacts.
2. How We Use Your Data
We use the information we collect to:
- Create and manage your account and profile
- Power the tournament, team, and player features of the app
- Generate fixtures, standings, and match statistics
- Send push notifications about matches, invitations, and roster updates (you can opt out)
- Respond to support requests and account recovery inquiries
- Detect abuse, prevent fraud, and enforce our Terms of Service
- Analyse aggregate, anonymised usage to improve the product
We do not use your data to serve third-party advertisements.
3. Data Sharing
We do not sell your personal data. We share information only in these circumstances:
Other users: Your public profile (display name, avatar, player card) is visible to users within tournaments you participate in. You control your player card's draft visibility.
Cloud hosting provider: Our database and authentication infrastructure, operating under a data processing agreement with appropriate security standards.
Apple / Google: Push notification delivery.
Legal requirements: We may disclose data if required by law, court order, or to protect the rights, safety, or property of Playmaker App or others.
Note: Tournament match results and scores are public data accessible by all tournament participants and spectators.
4. Data Storage & Security
Your data is stored on our cloud infrastructure. We implement the following:
- All data in transit is encrypted using TLS 1.2+
- All data at rest is encrypted using AES-256
- Access controls ensure users can only access their own data
- Authentication tokens are short-lived and stored securely on-device
- No passwords are stored in plain text - authentication uses hashed credentials or magic links
No method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Retention & Account Deletion
We retain your personal information for as long as your account is active.
When you delete your account (Settings → Delete Account):
- Your display name is replaced with "Deleted User"
- Your username is anonymised (e.g., deleted_a1b2c3d4)
- Your avatar, phone number, and player attributes are erased
- Your email address remains in our auth system to block re-registration
- Match history, tournament results, and scores are retained because they are public sports records relied upon by other participants
Account recovery is possible within 30 days of deletion by emailing [email protected]. After restoration, your tournament and match history reconnects automatically. Your profile details will need to be re-entered.
6. Your Rights
You can access, correct, or delete your data at any time via Settings, or by contacting us. Account deletion and profile anonymisation are available in Settings → Delete Account. You can disable push notifications in Settings → Notifications.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Children's Privacy
Playmaker App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Users between 13 and 18 require parental consent.
8. Third-Party Services
Playmaker App integrates with the following third-party services, each with their own privacy policies:
- Apple App Store - App distribution. apple.com/legal/privacy
- Google Play Store - App distribution. policies.google.com/privacy
9. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, sending a notification via the app.
Your continued use of the services after changes take effect constitutes your acceptance of the revised policy.
10. Contact
Email: [email protected]
In-app: Settings → Contact Support
We aim to respond to all privacy inquiries within 30 days.